Sunday, March 15, 2009

Alleviating iPhone envy

For many, the iPhone has become a symbol of the gap between the promise of a powerful device and the reality of inconsistent service. Its owners complain of continual hiccups, particularly in certain cities. ...

Even when the network is within reach, its speeds are often not what they should be. A Gartner research report released in January found that data speeds for mobile phone users are often half of what is advertised by the carriers. The most glaring problem, Gartner found, is at AT&T. ...

Rebecca Hwang, 29, a San Franciscan who has had a 2G iPhone since December 2007, said her calls were cut off periodically and she did not receive 30 percent of her text messages. But she is still a fan of the phone.

“I love the camera, the music is great, I use the GPS and map all the time,” Ms. Hwang said. “If I could have a reliable phone, it would be just perfect.”
--Matt Richtel, NYT, on phones that don't work as phones

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