Tuesday, January 4, 2011

Self-checkout and shoplifting

Although some may think that the self-checkout system is more susceptible to theft, studies show otherwise. Theft deterrents on the self-checkout machines include integrated cameras, scales, security tags, and, in some cases, laser analysis of dimensions of the products, according to Greg Buzek, president of IHL Group.

“Our studies show [retailers] lose less with Self-Checkout because most front-end theft at stores is due to employee theft or a customer in partnership with an employee,’’ he said in an e-mail.
--Beth Teitell, Boston Globe, on who shoplifts

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