Monday, March 25, 2013

The Californian character

Unlike their counterparts at other bridges, the Golden Gate [Bridge's] toll collectors are instructed to smile and greet their customers, even though that may delay traffic.
--Norimitsu Onishi, NYT, on the laid-back San Francisco style. However, the rest of the story is about how human toll collectors on the bridge are being replaced on Wednesday by a fully automated system.