The truth is obvious if you bother to look for it, right? This line of thinking leads to explanations of the hoodwinked masses that amount to little more than name calling: “Those people are foolish” or “Those people are monsters.” ...
Here is the humbler truth: On their own, individuals are not well equipped to separate fact from fiction, and they never will be. Ignorance is our natural state; it is a product of the way the mind works.
What really sets human beings apart is not our individual mental capacity. The secret to our success is our ability to jointly pursue complex goals by dividing cognitive labor. ... Each of us knows only a little bit, but together we can achieve remarkable feats. ...
Consider some simple examples. You know that the earth revolves around the sun. But can you rehearse the astronomical observations and calculations that led to that conclusion? ... We’re guessing no. Most of what you “know” — most of what anyone knows — about any topic is a placeholder for information stored elsewhere, in a long-forgotten textbook or in some expert’s head.
One consequence of the fact that knowledge is distributed this way is that being part of a community of knowledge can make people feel as if they understand things they don’t. Recently, one of us ran a series of studies in which we told people about some new scientific discoveries that we fabricated, like rocks that glow. When we said that scientists had not yet explained the glowing rocks and then asked our respondents how well they understood how such rocks glow, they reported not understanding at all — a very natural response given that they knew nothing about the rocks. But when we told another group about the same discovery, only this time claiming that scientists had explained how the rocks glowed, our respondents reported a little bit more understanding. It was as if the scientists’ knowledge (which we never described) had been directly transmitted to them. ...
The key point here is not that people are irrational; it’s that this irrationality comes from a very rational place. People fail to distinguish what they know from what others know because it is often impossible to draw sharp boundaries between what knowledge resides in our heads and what resides elsewhere.
This is especially true of divisive political issues. Your mind cannot master and retain sufficiently detailed knowledge about many of them. You must rely on your community. But if you are not aware that you are piggybacking on the knowledge of others, it can lead to hubris.
Recently, for example, there was a vociferous outcry when President Trump and Congress rolled back regulations on the dumping of mining waste in waterways. This may be bad policy, but most people don’t have sufficient expertise to draw that conclusion because evaluating the policy is complicated. Environmental policy is about balancing costs and benefits. In this case, you need to know something about what mining waste does to waterways and in what quantities these effects occur, how much economic activity depends on being able to dump freely, how a decrease in mining activity would be made up for from other energy sources and how environmentally damaging those are, and on and on.
We suspect that most of those people expressing outrage lacked the detailed knowledge necessary to assess the policy. We also suspect that many in Congress who voted for the rollback were equally in the dark. But people seemed pretty confident.
--Philip Fernbach and Steven Sloman, NYT, on the case for humility before outrage. HT: EP